- Compliance with Personal Data Protection Act 2010 (PDPA)
2. Information We Collect
2.1 Personal Information:
We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, and any other information you choose to provide when you interact with our Website, subscribe to our newsletter, or book cruise services. Additionally, if you engage in the "Website chat" feature, we may collect personal information such as your name, email address, and chat content for the purpose of providing chat support.
2.2 Non-Personal Information:
We may also collect non-personal information, including but not limited to your IP address, browser type, device information, and browsing behavior, to improve the user experience and better understand how visitors use our Website.
3. Use of Information
We use the information we collect for the following purposes:
3.1 Provide Services:
To process and fulfill your bookings, reservations, and inquiries for our cruise services.
To respond to your queries, provide customer support, and keep you informed about our services, promotions, and updates via email or other communication channels you have consented to.
3.3 Improve Website:
To analyze user behavior and preferences, identify trends, and enhance the functionality and content of our Website.
3.4 Marketing and Advertising:
To deliver targeted marketing and advertising communications, with your consent where required by law.
3.5 Legal Compliance:
To comply with legal obligations, respond to regulatory requests, and enforce our terms and conditions.
4. Data Retention
5. Third-Party Sharing
We may share your personal information with third parties only in the following circumstances:
5.1 Service Providers:
We may engage trusted third-party service providers to assist us in operating the Website and delivering our services. These providers will have access to your personal information solely for the purpose of performing their functions.
5.2 Legal Requirements:
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.
5.3 Business Transactions:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
6. Your Rights
As a data subject, you have certain rights regarding your personal information:
You may request access to the personal information we hold about you.
You may request corrections to any inaccurate or incomplete personal information we have about you.
6.3 Withdraw Consent:
You may withdraw your consent for us to use your personal information at any time.
You may request the deletion of your personal information unless we are required to retain it for legal reasons.
To exercise any of these rights or make inquiries regarding your personal information, please contact us using the details provided in Section 8.
7. GoDaddy "Website Chat" Feature
8. Contact Us
[Company Name: Sinergia Travels Sdn Bhd]
[Email Address: Contact@LangkawiCruise.com]
[Postal Address: Royal Langkawi Yacht Club, Jalan Dato Syed Omar, Langkawi, Kedah 07000, Malaysia]
[Phone: (+6) 011 1668 1250]
Thank you for choosing Langkawi Cruise! We hope you enjoy your cruise experience with us.
Copyright © 2023 Langkawi Cruise - All Rights Reserved.